FAQ

Frequently Asked Questions

How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times depend on your location but usually range between 5–10 business days.

Is your product safe for newborns?
Yes. All products available in our store are carefully selected with safety and baby comfort as our highest priority.

Can I return a product if it doesn't work for my baby?
Yes. If you are not satisfied with your purchase, you can contact us within 30 days and we will help you with a return or replacement.

Do you offer customer support?
Absolutely. Our team is always ready to help parents with questions about products, orders or baby routines.

How can I contact you?
You can reach us anytime through our contact page or by email. We aim to respond within 24 hours.